Sunday, August 23, 2009

Bank of America does us a favor

Kudos_012

I’m kind of an odd Republican in that I simply don’t trust corporations.

Yes, I know they have their place and we need them to provide jobs and keep the economy going. However, I’ve spent most of my life with the feeling that some company or another was trying to get its hand in my wallet without providing just a whole lot in return.

For example, my home insurer loves to collect payments but tends to drag its feet when it comes to actually paying claims for damages. My mortgage bank has an annoying habit of increasing my monthly payment on my 30-year, fixed rate mortgage for no good reason. And, back when I was broke, I had my auto financing company swipe two car payments out of my checking account one month.

The company acknowledged its mistake and my bank did, too. Regardless, I was pretty much left to fend for myself – the money was gone and neither my bank or the finance company did a damn thing to help me get it back (and that’s one of the reasons I never let any company set up an autodraft on my bank account).

The company that stole my money, by the way, was Ford and I’ll be damned if I’ll ever buy one of their crappy cars again. I’ve had problems with financing through General Motors, too. Perhaps it’s no surprise that a couple of Toyotas are sitting in my driveway and I figure on buying a Volkswagen in a couple of years when I need a new car.

Yesterday morning my wife woke me up and told me that someone got her debit card number and tried to spend about half the money in our checking account. The surprise here is that our bank – Bank of America – called her, said they suspected there was a problem and offered to cancel her debit card.

Furthermore, my wife will get a new debit card and the bank will put back the money that was stolen from our account. Based on my past experiences with those sleazy bastards who tend to start financial institutions, that’s not the result I expected.

“It looks like someone stole your debit card and took all your money,” I would expect to hear. “That’s too bad. By the way, you owe us $2,000 to cover the fees, costs and the amount of the transactions that cut into your overdraft protection. When do you think you can pay us that?”

Seeing how I expect most banks to figure out new and creative ways to steal from me or throw me to the wolves if someone steals my account information, Bank of America’s proactive, helpful attitude simply shocks me. I don’t care what anyone says about that particular institution – Bank of America has just earned a customer for life.

I’ve found a bank that’s honest and genuinely looks out for the best interests of its customers. What a pleasant surprise.

3 comments:

Sherry at EX Marks the Spot said...

Well, that's definitely good news!

spicybugz said...

I like Bank of America.

The Natural State Hawg said...

Sherry -- Yes, that's great news. I expect to get the short end of the stick in situations like this one. Bank of America came through for us in a big way on this one.

spicybugz -- I like the heck out of them now!